Social Media Setup Instructions
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Step 1: When you purchased your membership for Weave, the signup form requested the URL from your Facebook page. If you provided it to us at that time, you can skip ahead to step 2. If you did not provide it to us at that time, please go to your church’s Facebook page now and copy and paste the URL into an email and send that to us at info@ThinkBurlap.com, or submit it using this form.
Step 2: Once we get the link to your Facebook page, we will submit a request asking you to add Burlap as an editor. This will enable us to post directly to your page. This is a manual process and could take a couple days to occur. To accept the request, an admin on the page will need to do the following:
● Go to SETTINGS at the top of the page
● From the list on the left select PAGE ROLES, accept the request from Burlap, then scroll down to save the changes (you can revoke this permission at any time).
● Note: you must do this from a web browser on your desktop computer. Facebook’s mobile app will not show you everything you need to complete this step.
That’s it! With Burlap set up as an editor on your Facebook page, we can post directly to your account.
I can’t find a request from Burlap to add you as an editor on Facebook. Can you resend the request?
Facebook will not notify you that you have a pending request. You will not receive an email or other notice alerting you that we have requested access to your page. The only way to know is to enter the Settings on your Facebook page, then look at your page roles where you should see our request pending. It could take up to 48 hours to see our request, but if you do not see our request after that time you should investigate further. Be sure you are not attempting to do this from a mobile device via Facebook’s app. You must approve the request from a desktop computer using a regular web browser.
I am on a desktop computer but I still cannot see Burlap’s request. Help!
Are you sure you are an admin on your Facebook page? If you are an editor or some other level of permissions, you will not see our request.
What do I do if I need to cancel a post you have planned?
Burlap seeks to serve every member of the diverse body of Christ. We realize that there could be a variety of reasons apart from doctrinal or theological disagreement that a post might not "work" for any given church we serve. If you find this to be the case, we encourage you to manually remove the post after it is published. We indicate the times posts will be published in order to facilitate this action should you need to take it.
When will I start seeing my posts?
Somewhere between 5-10 days after you have completed your account setup. Every Thursday, churches who have completed the setup process are pulled into the process for posts. New posts begin on Mondays. So any new subscriptions that are fully set up between Friday and Wednesday should begin to see posts on the following Monday. For example, if you complete the setup process on a Friday, it will be moved into the posting process the following Thursday, and posts will begin showing up on the next Monday.